27th February 2013
Image: Promptness!
Promptness is the soul of business
Lord Chesterfield
Timeliness is an important quality which manifests itself through various behaviours. For example if you value timeliness you will be punctual. You will value time. You will not waste your time as well as the time of others.
On another important manifestation of timeliness is promptness.
Have you seen people who are very prompt in their response? I know a lawyer whom I admire for this quality. The other day I asked him for a book and he said he will send the same the next day. True to his personality and image the book was on my table the next day! I did not have to remind him!
I have another friend of mine who will greet me on my birthday and wedding day very promptly. He has been doing this for the past twenty years and there has not been even one year where he missed to greet me, whether he was in India or abroad!
I had always admired my father who used to drop a postcard to his friends on important occasions. His letter will take them by surprise, not because of the content, but because of the promptness!
How do you fare on this important personality trait?
N C Sridharan
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