13th January 2012
Here's another NLP presupposition: `you cannot NOT communicate'! Did you notice a double negative in this presupposition? This means that you are always communicating, not necessarily through words. You communicate by your eyes, facial expression, tonality, body posture, inflection etc. In fact research on communication says that words decide merely 8% of the effectiveness!
Later in this series we will be discussion the visual, auditory and kinesthetic ways of communication. Human beings are perhaps the only species who can influence the mind of others by audio, video and experiential modes of communication.
Next time when someone is communicating with you, notice if there is congruency in what they say and how they say. If you are sensitive, you will be able to notice this gap. When someone is promising to pick you up from your house, if you `listen' attentively, you can anticipate if he is going to pick up or not.
Be sensitive to the following:
- When you arrive late for an appointment, what do you communicate?
- When your child is seriously explaining what happened in his school, if you are fiddling with your BlackBerry, what do you communicate?
- When someone tells you that he lost his dear one, what does your facial expression communicate?
Remember that others are intelligent enough to understand your hidden communication.
More on this will follow….
N C Sridharan
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